How we collect, use, and protect your personal information.
When you create an account, we collect:
When you make a booking, we collect:
We store contact methods you provide (email, phone) for account notifications and booking communications.
We automatically collect:
We use your information to provide, maintain, and improve our platform, process bookings, send confirmations, and communicate with you about your account and reservations.
We send you booking confirmations, reminders, account updates, and important service notifications. You can manage your communication preferences in your account settings.
We may use your information to comply with legal obligations, respond to legal requests, and protect our rights and the rights of others.
We use cookies and similar tracking technologies to enhance your experience on our platform. We use the following types of cookies:
You can control and manage cookies through your browser settings. Most browsers allow you to:
Please note that blocking or deleting cookies may impact your ability to use certain features of our platform.
We may use third-party services that employ cookies and tracking technologies to help us analyze platform usage and improve our services. These third parties may collect information about your online activities across different websites. We do not control these third-party tracking technologies, and their use is governed by their respective privacy policies.
Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately, and we will delete such information from our systems.
Our platform is also not intended for users under the age of 18 without parental consent. If you are between 13 and 18 years of age, you may use our platform only with the consent and supervision of a parent or legal guardian.
Parents and guardians have the right to:
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information from our systems as soon as possible. If you believe we have collected information from a child under 13, please contact us using the information provided in the Contact Us section.
Important: SMS Opt-In Data Protection
Text messaging originator opt-in data and consent information will not be shared with any third parties. This includes phone numbers, opt-in timestamps, IP addresses, and consent status. This information is used solely for the purpose of managing your SMS preferences and ensuring compliance with applicable regulations.
When you opt-in to receive SMS messages, we collect:
We do not share SMS opt-in data with third parties. Your phone number and consent information are stored securely and used only for the purpose of sending you SMS messages related to your account and bookings.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.
We do not sell your personal information. We may share your information only in these circumstances:
SMS opt-in data is never shared with third parties.
You have the right to:
If you have questions about this Privacy Policy or our data practices, please contact ThisRVPark app support:
[Insert Physical Address]
For information about our SMS messaging program, including opt-out instructions and message frequency, please see our Terms of Service.